1. Information collected
The restaurant may collect customer name, mobile number, email, selected table, ordered items, coupon usage, bill details, payment status, transaction references, feedback, ratings, device/browser information and support messages.
2. Purpose of use
Information is used to process orders, provide table service, prepare bills, collect payments, prevent fraud, send transactional messages, provide customer support, maintain records and improve restaurant operations.
3. Payment information
Sensitive card, UPI PIN, OTP and banking credentials are processed by the payment gateway and are not stored by this restaurant website. The restaurant may store gateway order IDs, payment IDs, payment status, amount and transaction references for reconciliation and support.
4. Sharing
Information may be shared only as required with payment gateways, SMS/OTP providers, hosting/technology providers, restaurant staff, auditors, legal authorities or service partners involved in fulfilling the order.
5. Cookies and login
Cookies or local storage may be used for cart, temporary customer identification, login, security and remembering a verified customer session.
6. Retention and security
Records are retained for operational, accounting, tax, fraud-prevention and legal purposes. Reasonable technical and organizational safeguards are used, but no internet system can be guaranteed completely secure.
7. Customer choices
Customers may contact the restaurant to request correction of inaccurate profile details, subject to identity verification and legal record-retention requirements.
8. Children
The service is intended to be used under the supervision of a responsible adult where required.
9. Updates
This policy may be updated when services, laws or providers change. The latest update date is shown on the policy page.
10. Contact
Privacy questions may be sent to dsrestaurant537@gmail.com, +91 9507471395. Merchant address: Thawe Road, Mirganj, Gopalganj Bihar, Mirganj.
NEED HELP?
Order, bill, payment or refund support
Keep customer mobile, order/bill number and payment reference ready.